Last updated: 14 September 2026
This policy explains how CreatineHQ, operated by Brookline Group Ltd, uses cookies and similar technologies on creatinehq.co.uk. It should be read alongside our Privacy Policy.
What cookies are
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to tell the site owner how the site is being used. We also use similar technologies such as pixels and browser storage, and we refer to all of these as cookies in this policy.
Your choices
When you first visit creatinehq.co.uk you are shown a cookie banner. Strictly necessary cookies are set automatically, because the site cannot function without them. All other cookies are set only if you choose Accept. If you choose Decline, we do not set analytics or marketing cookies.
You can change your mind at any time by clearing the cookies for this site in your browser, which makes the banner appear again on your next visit. You can also block or delete cookies through your browser settings, although parts of the site may stop working properly if you block strictly necessary cookies.
The cookies we use
Strictly necessary
These are required for the site to work and cannot be switched off.
cart and cart_currency — remember the contents of your basket and the currency shown. Duration: up to 14 days.
localization — remembers your country and language. Duration: up to 1 year.
_tracking_consent — records your cookie consent choice. Duration: up to 1 year.
_shopify_y and _shopify_s — set by Shopify to keep your session working as you move between pages. Duration: session to 1 year.
Analytics
These help us understand how visitors use the site so that we can improve it. They are set only if you accept.
_ga and _ga_ followed by a measurement ID — set by Google Analytics 4 to distinguish visitors and measure how the site is used. Duration: up to 2 years.
Marketing
These measure the performance of our advertising and, where relevant, allow our ads to be shown to you on other websites. They are set only if you accept.
Google Ads and Google Merchant Center conversion tracking — records whether a visit that came from a Google ad or product listing led to a purchase. Duration: up to 2 years.
Third party services
Some features on our site are provided by third parties who may set their own cookies. These include Judge.me, which powers our product reviews, and Shopify, which provides our store platform and checkout. These providers use cookies for their own purposes, as described in their own privacy notices.
Cookies set by other websites
We do not control cookies set by third party websites you may reach through links from our site. We suggest you read the cookie policy of any website you visit.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact
If you have any questions about this policy or about how we use cookies, email info@creatinehq.co.uk. We reply to all emails within 24 hours, seven days a week.